Legal
AiutoGo Platform Privacy Policy
Last updated: May 19, 2026This Privacy Policy explains how AiutoGo collects, uses, stores, shares, and protects personal data processed on the Platform.
By using the Platform, the user acknowledges the data processing needed for registration, security, scheduling, payments, communication, support, and service improvement.
1. Data collected
We may collect registration, contact, identity, professional profile, scheduling, offered services, messages, files, payment data, session records, reviews, device technical data, IP, browser, cookies, and usage events.
2. Purposes
Data may be used to create and maintain accounts, enable profiles, process payments, schedule sessions, provide support, prevent fraud, comply with legal obligations, improve features, and send operational communications.
3. Legal basis and consent
Processing may be based on contract performance, legal obligation, legitimate interest, fraud prevention, regular exercise of rights, and consent when required.
4. Sharing
Data may be shared with operational partners, payment providers such as Stripe, video conferencing services such as Zoom, authentication, hosting, analytics, security, support, and authorities when required by law.
5. Payments and anti-fraud
Financial information may be processed by specialized providers. AiutoGo may receive status, transaction identifiers, amounts, currency, payouts, disputes, refunds, and anti-fraud signals required for Platform operation.
6. Cookies and similar technologies
We may use cookies and similar technologies for authentication, language preferences, security, usage measurement, and experience improvement. Users can manage browser permissions, subject to functional limitations.
7. International transfer
Data may be processed in other countries by infrastructure, payment, communication, or support providers, subject to safeguards compatible with applicable law.
8. Security and retention
We adopt technical and organizational measures to protect personal data. Data is kept for the period necessary for the stated purposes, legal compliance, fraud prevention, and exercise of rights.
9. Data subject rights
Under applicable law, users may request confirmation of processing, access, correction, anonymization, blocking, deletion, portability, information about sharing, and review of automated decisions when applicable.
10. Contact
Privacy questions and requests may be sent through the official channels made available by the Platform.
